Purpose and scope
This policy applies to information submitted through the Board's website, contact channels and linked online services, including eGEOReg.
Information provided by users
The Board may receive information that a user provides when making an enquiry, submitting an application, recording CPD, lodging a complaint or using another online service. This may include identification, contact, registration and supporting information relevant to the requested service.
Technical information
The website and its hosting environment may generate technical records needed for security, service availability and traffic measurement. These records may include access time, requested pages, browser or device information and network security events.
Use of information
Information is used to provide services, process requests, maintain statutory registers, communicate with users, protect systems, meet legal obligations and improve service delivery.
Disclosure
Information is not disclosed for unrelated commercial marketing. It may be shared with authorised service providers, investigating officers, government authorities or other parties where required for the relevant service, authorised by the user or required by law.
Retention
Records are retained for as long as required for operational, statutory, audit, security and archival purposes. Records that are no longer required are disposed of in an appropriate manner.
External services
Links to external websites and services are governed by the policies of those providers. Users should review the privacy information of an external service before providing personal information.
Requests concerning personal information should identify the relevant service, application or submission so that the Board can locate the appropriate record.